pasangnomor1 Platform Privacy Notice

This page describes what we collect when you use pasangnomor1 and how we keep that data protected. We gather information when you sign up, deposit funds, place bets, play games, and request withdrawals. We also collect information about how you interact with our platform—which pages you visit, which games you play, which markets you view. This data helps us operate securely, comply with legal requirements, and improve your experience.

We at pasangnomor1 treat your personal information as confidential. We encrypt data in transit and at rest, limit access to authorized staff, and do not sell your information to third parties. Our servers may sit outside your jurisdiction (for example, in Singapore or other regional data centres), but your data remains subject to this privacy policy regardless of location.

Read this page carefully to understand our data practices. If you have questions about how we handle your information, contact us via the support form on pasangnomor1. By using our platform, you consent to the data collection and handling practices outlined here.

What Data We Collect on pasangnomor1

We collect several categories of data when you use pasangnomor1. During account creation, we gather your email address, legal name, date of birth, national ID number (KTP or passport), phone number, and proof of identity (a selfie holding your ID document). We store these materials securely for account verification and legal compliance.

When you deposit funds, we record the payment method you selected, the amount, the timestamp, and the merchant reference number from your bank or e-wallet provider (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet). We do not store your full card numbers or wallet passwords; payment processors handle sensitive credential storage separately.

When you place bets, play games, or request withdrawals, we log the details: market selection, stake amount, odds, outcome, winnings or loss, withdrawal amount, and approval status. We also collect device information—your browser type, operating system, IP address, and approximate location based on IP. This helps us detect fraud, prevent unauthorized access, and comply with money-laundering regulations.

Identity data

Legal name, date of birth, ID number, selfie with ID. Required for account verification on pasangnomor1.

Payment data

Transaction type, amount, method (e-wallet or bank), timestamp, and merchant reference. We do not store full card details.

Activity data

Bets placed, games played, markets viewed, account login times, IP addresses, and device information.

Communication data

Emails and support messages you send to pasangnomor1, including attachments or documentation you provide.

How We Use Your Data on pasangnomor1

We use your data for several lawful purposes. First, we verify your identity and prevent fraud. We compare your ID documents against official databases, monitor your account for suspicious deposits or withdrawals, and flag unusual patterns for manual review. This protects pasangnomor1 and all account holders from financial crime.

Second, we comply with legal and regulatory obligations. Jurisdictions where we operate require us to collect and retain KYC (know-your-customer) data, monitor for money laundering, and cooperate with law-enforcement requests. We keep transaction records for at least five years, as required by anti-money-laundering (AML) standards.

Fourth, we send you transactional emails: account verification confirmations, deposit receipts, withdrawal approvals, and important policy updates. We may also send promotional emails about new games or seasonal offers, but only if you have not opted out of marketing communication.

Third-Party Processors and Data Sharing

We share your data with third parties only when necessary to operate pasangnomor1. Payment processors (e-wallet and bank partners) receive transaction details required to complete deposits and withdrawals. These processors have their own privacy policies and security practices; we require them to meet our security standards as a condition of partnership.

We may share data with law enforcement, financial regulators, or anti-fraud agencies if legally required to do so via court order or regulatory demand. We also share anonymized, aggregated data with analytics providers to understand platform usage patterns. For example, we may share that "35,000 bets were placed on Liga 1 matches this week," but never "user X placed Y bets on specific matches."

We do not sell your personal information to advertisers, marketing firms, or data brokers. Our revenue comes from transaction fees and game margins, not from monetizing user data.

We at pasangnomor1 believe that your data is your property. We handle it with care and disclose it only when necessary for our service or required by law.

Data Security and Encryption on pasangnomor1

We protect your data through multiple security layers. All communication between your device and our servers uses HTTPS encryption, which scrambles data in transit so that third parties cannot intercept it. Your passwords are hashed using industry-standard algorithms; we never store passwords in plain text. If you forget your password, you reset it through a secure email link that expires after thirty minutes.

Your payment information is tokenized, meaning that instead of storing your mobile banking, local payment, online payment, or bank details on our servers, we store a unique token that references your payment method only when needed. Your actual wallet credentials and bank account numbers never sit in our database.

We limit employee access to sensitive data. Only our compliance and fraud-prevention teams can view full ID numbers and payment details; game developers and support staff see only anonymized account identifiers. We conduct regular security audits and penetration tests to identify and patch vulnerabilities.

Your Rights on pasangnomor1

You have the right to access, update, and delete your data. You can download a copy of all information we hold about you by submitting a request through your account dashboard or emailing our support team. You can also request that we delete your account and associated data, though we may retain transaction records for legal compliance (typically five to seven years for AML purposes).

You have the right to opt out of marketing emails. Every promotional email we send includes an unsubscribe link; clicking it removes you from our marketing list immediately. You will still receive transactional emails (account confirmations, withdrawal approvals) because these are necessary to operate your account on pasangnomor1.

If you believe we have misused your data or violated this privacy policy, you can lodge a complaint with us first. If we do not resolve your concern within thirty days, you may escalate to the data-protection authority in your jurisdiction.

Cookies and Tracking on pasangnomor1

We use cookies—small text files stored on your device—to remember your login session, store your language preference, and track your betting history within your current browser. These cookies help us provide a seamless experience without requiring you to re-enter your password every time you navigate between pages.

We use analytics cookies to measure which pages are most visited, how long users stay on pasangnomor1, and which games generate the most engagement. These analytics are anonymized and aggregated; they do not identify you personally. You can disable cookies in your browser settings, but doing so may limit your ability to log in or place bets.

Data Retention and Deletion

We retain account data—email, ID number, payment information—for as long as your account is active. Once you request account closure, we securely delete personal data within ninety days, except where legal obligations require us to retain it. Transaction records (deposits, withdrawals, bets placed) are retained for five to seven years to comply with anti-money-laundering regulations and tax reporting requirements across jurisdictions including Jakarta, Surabaya, Bandung, Medan, Semarang, and Yogyakarta.

If you have not logged into your pasangnomor1 account for two years, we may archive your data and close your account. We will notify you by email before doing so, giving you thirty days to request account reactivation.

Data Breach Notification

If we discover that your personal data has been compromised due to a security breach, we will notify you by email within seventy-two hours of discovering the breach. We will also notify relevant authorities and financial regulators as required by law. We will describe the nature of the breach, the data affected, and steps we have taken to prevent future incidents.

Changes to This Privacy Policy

We may update this privacy policy to reflect changes in our data practices or legal requirements. We will notify you of material changes by email and by posting an updated notice on pasangnomor1. Your continued use of our platform after any update constitutes acceptance of the updated policy. We recommend reviewing this page periodically to stay informed.

Contact Us on Data Privacy

If you have questions about how we handle your data, contact our privacy team via the support form on pasangnomor1 or email us directly. We respond to data requests within thirty days. You can also request a copy of this privacy policy in printed form by contacting support.

We at pasangnomor1 are committed to protecting your privacy and maintaining your trust. Your data security is not negotiable; it is central to how we operate our platform and serve our users fairly and transparently across all supported regions and payment methods.